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Niantic Supply
Policies
Policies
Product Questions
Stock availability - Partial Orders
Stock availability - Pre-Ordering
The product I want to order is now out of stock! When will it be re-stocked? What can I do?
What is the best way for me to find my size?
Why do you limit quantities for certain products?
Order Issues & Inquiries
Can I cancel my order?
Can I change my order?
Can I change my payment method on an order I have already purchased?
What if my order is incorrect or damaged?
Exchanges & Returns
What is your Exchange/Return policy?
What is your refund policy?
Shipping Questions
How do I get tracking information?
What countries does Niantic Supply ship to?
What is your shipping policy?
When will my item ship?
Where do items ship from?